Proudly shipping to·Accra, Ghana·Acton, MA·Adams, MA·Agawam, MA·Albany, NY·Amherst, NH·Ashburnham, MA·Ashland, MA·Athol, MA·Atlanta, GA·Attleboro, MA·Auburn, CA·Auburn, IN·Ayer, MA·Aztec, NM·Barrington, NH·Baton Rouge, LA·Bear Lake, MI·Becker, MN·Bedford, MA·Bedford, NH·Bellingham, MA·Bessemer, AL·Bethel, VT·Beverly, MA·Billerica, MA·Birdsboro, PA·Bisbee, AZ·Bolton, MA·Boston, MA·Boulder, CO·Bound Brook, NJ·Boxborough, MA·Braintree, MA·Branford, CT·Brattleboro, VT·Brenham, TX·Brentwood, CA·Bridgewater, ME·Brighton, MI·Bristol, ME·Bristol, RI·Brooklyn, NY·Brunswick, ME·Bryceville, FL·Bumpass, VA·Burlington, MA·Burlington, ME·Buxton, ME·Carlisle, MA·Carver, MA·Cary, NC·Cedar Park, TX·Chebeague Island, ME·Chelmsford, MA·Chelsea, MI·Chesapeake, VA·Chicago, IL·Chico, CA·Cincinnati, OH·Clinton, IL·Clover, SC·Cocoa Beach, FL·Cohoes, NY·Colchester, VT·College Park, MD·Colorado Springs, CO·Concord, MA·Concord, NH·Cortez, CO·Dakota City, NE·Dallas, TX·Davie, FL·Daytona Beach, FL·Derry, NH·Detroit, MI·Dorchester, MA·Dover Foxcroft, ME·Dracut, MA·Dry Ridge, KY·Dublin, NH·Durango, CO·Duxbury, MA·Eagle River, AK·Eden, VT·El Dorado Hills, CA·El Paso, TX·Ellijay, GA·Ellettsville, IN·Elk Grove Village, IL·Elkton, MD·Emmaus, PA·Enfield, CT·Englewood, OH·Erving, MA·Everett, MA·Fairmont, WV·Farmington, ME·Farmington, NM·Fitchburg, MA·Fitzwilliam, NH·Fort Myers, FL·Fort Worth, TX·Franklin, MA·Frederiksted, USVI·Freedom, NH·Gaffney, SC·Georgetown, TX·Girard, PA·Gloucester, MA·Grand Rapids, MI·Greensboro, NC·Greenfield, MA·Groton, CT·Groton, VT·Guaynabo, PR·Hamden, CT·Hampstead, NH·Hancock, MI·Hancock, NH·Harding, PA·Hartford, CT·Harvard, MA·Heber City, UT·Helena, MT·Hemet, CA·Henrico, VA·Herndon, VA·High Point, NC·Holyoke, MA·Hopkinton, MA·Houghton, MI·Houlton, ME·Houston, TX·Huntsville, UT·Hutchinson, KS·Istanbul, Turkey·Ithaca, NY·Jersey City, NJ·Kahului, HI·Kingman, AZ·Lake Mary, FL·Lancaster, PA·Larez, PR·Laurel, MD·Lebanon, NH·Leominster, MA·Lincoln, MA·Lincoln, NH·Long Island City, NY·Lorton, VA·Los Gatos, CA·Louisville, CO·Lynnfield, MA·Madison, VA·Manchester, ME·Manchester, NH·Manchester, TN·Manistee, MI·Marietta, OH·Marion, SC·Marlborough, MA·Marquette, MI·Marshall, NC·Marshfield, MA·Maynard, MA·Medford, MA·Medford, OK·Melbourne, FL·Metairie, LA·Miami, FL·Middletown, DE·Montego Bay, Jamaica·Monticello, KY·Monticello, ME·Moretown, VT·Moriarty, NM·Moss Town, The Bahamas·Mountain View, CA·Nashua, NH·Nevada City, CA·New London, CT·New Orleans, LA·North Bergen, NJ·North Conway, NH·Northborough, MA·Northfield, VT·Oberlin, OH·Odon, IN·Ogden, UT·Ojai, CA·Oklahoma City, OK·Orlando, FL·Oswego, IL·Paauilo, HI·Panama City, FL·Parker, CO·Payson, AZ·Penn Laird, VA·Pepperell, MA·Petersham, MA·Pewaukee, WI·Philadelphia, PA·Pickens, SC·Pinson, TN·Pomfret, CT·Ponce, PR·Port Wing, WI·Portland, ME·Princeton, MA·Providence, RI·Queens, NY·Raleigh, NC·Readstown, WI·Redwood City, CA·Rochester, VT·Rockaway, NJ·Rockford, MI·Rockland, ME·Roseburg, AK·Round Rock, TX·Rowlett, TX·Salisbury, CT·San Juan, Puerto Rico·San Luis Obispo, CA·San Marcos, CA·San Tan Valley, AZ·Savannah, GA·Scarborough, ME·Searsport, ME·Sebastopol, CA·Shirley, MA·Silvana, WA·Simi Valley, CA·Smithfield, RI·Smithfield, UT·Smyrna, GA·South Londonderry, VT·Sparta, NJ·Spring Creek, NV·Springfield, VT·St. Petersburg, FL·Stoddard, NH·Sun City West, AZ·Swanzey, NH·Tampa, FL·Temple, NH·Titusville, FL·Tonasket, WA·Vega Baja, PR·Wakefield, MA·Waterbury Center, VT·Watertown, MA·Waupaca, WI·Wauseon, OH·Webster, MA·West Hartford, CT·West Hempstead, NY·West Palm Beach, FL·Westborough, MA·Westford, MA·Weston, MA·Willits, CA·Willington, CT·Wilmington, MA·Winchendon, MA·Winchester, MA·Windham, NH·Winston Salem, NC·Wolcott, VT·Woodstock, CT·Worcester, MA·Williamstown, VT·Charlotte, NC·Yarmouth, ME·and more across 49 states and worldwideProudly shipping to·Accra, Ghana·Acton, MA·Adams, MA·Agawam, MA·Albany, NY·Amherst, NH·Ashburnham, MA·Ashland, MA·Athol, MA·Atlanta, GA·Attleboro, MA·Auburn, CA·Auburn, IN·Ayer, MA·Aztec, NM·Barrington, NH·Baton Rouge, LA·Bear Lake, MI·Becker, MN·Bedford, MA·Bedford, NH·Bellingham, MA·Bessemer, AL·Bethel, VT·Beverly, MA·Billerica, MA·Birdsboro, PA·Bisbee, AZ·Bolton, MA·Boston, MA·Boulder, CO·Bound Brook, NJ·Boxborough, MA·Braintree, MA·Branford, CT·Brattleboro, VT·Brenham, TX·Brentwood, CA·Bridgewater, ME·Brighton, MI·Bristol, ME·Bristol, RI·Brooklyn, NY·Brunswick, ME·Bryceville, FL·Bumpass, VA·Burlington, MA·Burlington, ME·Buxton, ME·Carlisle, MA·Carver, MA·Cary, NC·Cedar Park, TX·Chebeague Island, ME·Chelmsford, MA·Chelsea, MI·Chesapeake, VA·Chicago, IL·Chico, CA·Cincinnati, OH·Clinton, IL·Clover, SC·Cocoa Beach, FL·Cohoes, NY·Colchester, VT·College Park, MD·Colorado Springs, CO·Concord, MA·Concord, NH·Cortez, CO·Dakota City, NE·Dallas, TX·Davie, FL·Daytona Beach, FL·Derry, NH·Detroit, MI·Dorchester, MA·Dover Foxcroft, ME·Dracut, MA·Dry Ridge, KY·Dublin, NH·Durango, CO·Duxbury, MA·Eagle River, AK·Eden, VT·El Dorado Hills, CA·El Paso, TX·Ellijay, GA·Ellettsville, IN·Elk Grove Village, IL·Elkton, MD·Emmaus, PA·Enfield, CT·Englewood, OH·Erving, MA·Everett, MA·Fairmont, WV·Farmington, ME·Farmington, NM·Fitchburg, MA·Fitzwilliam, NH·Fort Myers, FL·Fort Worth, TX·Franklin, MA·Frederiksted, USVI·Freedom, NH·Gaffney, SC·Georgetown, TX·Girard, PA·Gloucester, MA·Grand Rapids, MI·Greensboro, NC·Greenfield, MA·Groton, CT·Groton, VT·Guaynabo, PR·Hamden, CT·Hampstead, NH·Hancock, MI·Hancock, NH·Harding, PA·Hartford, CT·Harvard, MA·Heber City, UT·Helena, MT·Hemet, CA·Henrico, VA·Herndon, VA·High Point, NC·Holyoke, MA·Hopkinton, MA·Houghton, MI·Houlton, ME·Houston, TX·Huntsville, UT·Hutchinson, KS·Istanbul, Turkey·Ithaca, NY·Jersey City, NJ·Kahului, HI·Kingman, AZ·Lake Mary, FL·Lancaster, PA·Larez, PR·Laurel, MD·Lebanon, NH·Leominster, MA·Lincoln, MA·Lincoln, NH·Long Island City, NY·Lorton, VA·Los Gatos, CA·Louisville, CO·Lynnfield, MA·Madison, VA·Manchester, ME·Manchester, NH·Manchester, TN·Manistee, MI·Marietta, OH·Marion, SC·Marlborough, MA·Marquette, MI·Marshall, NC·Marshfield, MA·Maynard, MA·Medford, MA·Medford, OK·Melbourne, FL·Metairie, LA·Miami, FL·Middletown, DE·Montego Bay, Jamaica·Monticello, KY·Monticello, ME·Moretown, VT·Moriarty, NM·Moss Town, The Bahamas·Mountain View, CA·Nashua, NH·Nevada City, CA·New London, CT·New Orleans, LA·North Bergen, NJ·North Conway, NH·Northborough, MA·Northfield, VT·Oberlin, OH·Odon, IN·Ogden, UT·Ojai, CA·Oklahoma City, OK·Orlando, FL·Oswego, IL·Paauilo, HI·Panama City, FL·Parker, CO·Payson, AZ·Penn Laird, VA·Pepperell, MA·Petersham, MA·Pewaukee, WI·Philadelphia, PA·Pickens, SC·Pinson, TN·Pomfret, CT·Ponce, PR·Port Wing, WI·Portland, ME·Princeton, MA·Providence, RI·Queens, NY·Raleigh, NC·Readstown, WI·Redwood City, CA·Rochester, VT·Rockaway, NJ·Rockford, MI·Rockland, ME·Roseburg, AK·Round Rock, TX·Rowlett, TX·Salisbury, CT·San Juan, Puerto Rico·San Luis Obispo, CA·San Marcos, CA·San Tan Valley, AZ·Savannah, GA·Scarborough, ME·Searsport, ME·Sebastopol, CA·Shirley, MA·Silvana, WA·Simi Valley, CA·Smithfield, RI·Smithfield, UT·Smyrna, GA·South Londonderry, VT·Sparta, NJ·Spring Creek, NV·Springfield, VT·St. Petersburg, FL·Stoddard, NH·Sun City West, AZ·Swanzey, NH·Tampa, FL·Temple, NH·Titusville, FL·Tonasket, WA·Vega Baja, PR·Wakefield, MA·Waterbury Center, VT·Watertown, MA·Waupaca, WI·Wauseon, OH·Webster, MA·West Hartford, CT·West Hempstead, NY·West Palm Beach, FL·Westborough, MA·Westford, MA·Weston, MA·Willits, CA·Willington, CT·Wilmington, MA·Winchendon, MA·Winchester, MA·Windham, NH·Winston Salem, NC·Wolcott, VT·Woodstock, CT·Worcester, MA·Williamstown, VT·Charlotte, NC·Yarmouth, ME·and more across 49 states and worldwide
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978-451-6890

Returns Policy

Our return and exchange policies for solar equipment.

Return Eligibility

Most products may be returned within 30 days of delivery if they are unused, in original packaging, and in resalable condition. Some restrictions apply.

Non-Returnable Items

  • Custom or special order products
  • Products that have been installed or used
  • Products with damaged or missing packaging
  • Clearance or final sale items
  • Products returned after 30 days

Restocking Fees

Return TimeframeRestocking Fee
Within 14 days15%
15-30 days25%
After 30 daysNot accepted

Return Process

  1. Contact us to request an RMA (Return Merchandise Authorization) number
  2. Pack items securely in original packaging
  3. Include the RMA number on the outside of the package
  4. Ship to the address provided with your RMA
  5. Refund processed within 5-7 business days of receipt

Damaged or Defective Products

If you receive a damaged or defective product, contact us immediately. Do not refuse delivery - accept the shipment and note damage on the delivery receipt. We will arrange replacement or repair under warranty at no additional cost.

Exchanges

To exchange a product, return the original item and place a new order. This ensures the fastest processing and delivery of your replacement.

Questions?

Contact our customer service team at 978-451-6890 for return assistance.

Questions?

Our team is here to help.

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